
	Benefits Project Portfolio Planning - Gantt Resource Management Timesheet and Expenses Project Tracking Cost and Budget Tracking Document Management Team Collaboration Methodology and Process Analytics and Reporting Industry Solutions

NEXT STEPS

IT Department

Lotus Notes Project Management Software for IT Service Management

Genius Project for Domino provides real-time views of IT service delivery so that CIOs, IT managers and line-of-business counterparts can understand the impact that IT services have on business operations.

As a result, Genius Project for Domino helps you communicate IT service delivery more effectively, meet SLAs, improve operational efficiency, reduce costs and increase satisfaction with IT. Genius Project for Domino allows IT to align its services around business-critical objectives with a real-time, comprehensive picture of service delivery.

Capturing all demand for IT services—and tracking and managing the demand through prioritization, planning and execution while streamlining workflow for pre-approved requests—can help IT make better use of all resources.

Organizations that deploy Genius Project for Domino can automate core processes, help control costs and manage risks, all while improving customer satisfaction and IT alignment with the business.

A Complete Solution
In a single environment, Genius Project for Domino brings a comprehensive vision of your IT activities enabling better managed projects by ensuring complete control over your resource load, costs and budgets in a collaborative environment.

Portfolio Management: to support effective sponsors support effective sponsors and stakeholders decision making. Synthetic view over the IT portfolio enabling prioritizing project and optimizing the portfolio, including Key perfomances indicators enabling to assess projects according to strategic objectives.
Project Control including: resource scheduling, budget and cost management and tracking, project reporting and billing, collaboration and communication.
Comprehensive budget and Forcasting: to plan investments and resource management, including configurable organization and drill down possibilities.

Enhance the Quality of IT Service Delivery

An IT department’s performance is the sum of all the activities of its workforce, as individuals and team members. The actions of each individual affect the level of customer satisfaction, the quality of work completed and even how well a new business process or software solution is adopted. Genius Project for Domino provides a means to observe and measure individual and team performance through role-based portals. These role-based portals promote participation and mentoring to enhance the overall quality of IT service delivery.

Industry Solutions